Support Center

We deeply value our customer relationships, and are committed to providing you with quality products and superior support.

Contact Information


Fluidra

2-3365 Mainway
Burlington, ON L7M 1A6

Phone
Product Support: (800) 822-7933
Dealer Support: (888) 647-4004

Fax
Product Support: (905) 825-2470
Dealer Support: (905) 825-5780
Email: service.canada@fluidra.com


Cover-Pools Incorporated

2580 S Decker Lake Blvd Suite 300
West Valley City, UT 84119
www.coverpools.com

Phone: (800) 447-2838
Fax: (801) 484-2763
Email: cover-pools.sales@fluidra.com


Caretaker™ In-Floor Systems

2580 S Decker Lake Blvd Suite 300
West Valley City, UT 84119
caretakersystem.com

Phone: (855) 280-6465
Fax: (801) 906-6701
Email: caretaker.custsupport@fluidra.com

Popular Support Links

Frequently Asked Questions

We've provided some of our most frequently asked questions below, followed by our contact information if you'd like to reach us directly.

A. You can download limited warranty information below:

Zodiac Limited Warranty

Download a PDF of the Zodiac Limited Warranty

Download »

Jandy Limited Warranty

Download a PDF of the Jandy Limited Warranty

Download »

Polaris Limited Warranty

Download a PDF of the Polaris Limited Warranty

Download »

A. To check your rebate status, please click this link: (fluidra.ca/support/rebate-support). For the most current rebate details, visit here (fluidra.ca/support/rebate-support)
A. You can access these resources for a product by going to the product detail page on our brand websites.
A. If you're having trouble downloading documents from our website, you may need to download the free Adobe PDF Reader. See those instructions here (Adobe PDF Reader). Please note that some web browsers display PDFs in your browser window and some give you the option to download the document. If your browser shows the document and you want to download it to your computer, choose File > Save Page As to save the PDF on your computer.

A. You may reach us directly via:


Fluidra

2115 South Service Rd. W., Unit #3
Oakville, ON L6L 5W2

Phone
Product Support: (800) 822-7933
Dealer Support: (888) 647-4004
Fax
Product Support: (905) 825-2470
Dealer Support: (905) 825-5780
Email: service.canada@fluidra.com


Cover-Pools Incorporated

66 East 3335 South
Salt Lake City, UT 84115

Phone: (800) 447-2838
Fax: (801) 484-2763
Email: cover-pools.sales@fluidra.com


Caretaker™ In-Floor Systems

66 East 3335 South
Salt Lake City, UT 84115

Phone: (855) 280-6465
Fax: (801) 906-6701
Email: caretaker.custsupport@fluidra.com

A. Please note that our peak call periods are typically between 11AM and 1PM Pacific Standard Time. If possible, you may want to contact us outside of that time frame for less wait time. We answer all calls and issues as promptly as possible.